So the things go back and forth. Its phone in UK dose not work on weekends. GoToGate reviews first appeared on Complaints Board on Oct 17, 2016. There are 22 companies in the Gotogate International AB corporate family. In case of claims which do not require immediate medical intervention please contact Intana Assist by sending an email to claimsEU@intana-assist.com. The company operates in 77 countries on 6 continents. In the end I am still waiting for a refund or even a proper solution to my problem. It treats customers poorly. Claims Handling . The latest review Booking number BNRQKI was posted on Apr 19, 2021. D&B Hoovers provides sales leads and sales intelligence data on over 120 million companies like Gotogate International AB around the world, including contacts, financials, and competitor information. It has only a Swedish address for complaint and they never reply. Many airlines allow to make changes free of charge within 24 hours. This page has answers to our most frequently asked questions. Receipt for your order – Show the receipt for your booking of flights, hotel or car hire with Gotogate. I am still waiting over a year for my refund of over $4k. Enter your e-mail and we will send you instructions on how to provide a new one. Gotogate is part of OY SRG Finland AB which is owned by Etraveli Group AB , the second largest flight-centric online travel agent in Europe. Please contact us using the contact form on our contact page. Gotogate International AB generates $96.36 million million in sales (USD). I went in completely blind and booked tickets for flights from London Heathrow to Tokyo and back later this year via third-party site GoToGate, (which a little bit of hindsight tells me wasn't the smartest move). Hi, First time poster here and first time flyer. I booked in Feb 2020 and after a year, it is claimed that Gotogate is still awaiting refund from SIA. With Gotogate you can easily and securely search, book and pay for flight tickets and trips to all over the world. Can't find what you're looking for? Emergency telephone number If any questions, please contact: claimsEU@intana-assist.com. SIA says refer to Gotogate and Gotogate says awaiting SIA. Please include your name, order number and the reason for your claim. Forgot password Did you forget your password? Find answers to questions concerning your booking, payment, or other questions about booking travel with Gotogate. It has only a phone number in UK for custom service and the phone queue is very very long (my phone bill is £15+). The company operates in 77 countries on 6 continents. The company operates in 77 countries on 6 continents. The company operates in 77 countries on 6 continents. Please never use GOTOGATE. 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